Reference

Privacy Policy: How We Handle Your Account Information

We collect what we need to run your account, process bKash and Nagad deposits, verify withdrawals, and keep the platform secure. You control your data—request access, updates, or deletion through the support channels below.

Account data stored securelyPayment details encryptedYour contact, your choiceRequest deletion anytimeNo sharing without consent
l899 Privacy Policy: How We Handle Your Account Information
PRIVACY QUESTIONS

How to Reach Us About Your Data

If you need to update contact details, request a data export, or delete your account entirely, use any of the channels below. Include your registered mobile number so we can verify the request and action it quickly.

Live chat Open the chat widget in the account panel or lobby footer. Privacy questions are routed to a senior agent who can pull your data summary or start a deletion request on the spot.
Email privacy team Send your request to the privacy contact listed in the footer—include your mobile number and a brief note. Expect a reply and confirmation within two business days, full resolution within seven.
Account settings Log in, navigate to settings, and toggle marketing preferences or download a basic transaction report. For full data exports or deletion, contact support directly; the self-service panel covers routine updates only.
DATA SAFEGUARDS

How We Protect Your Information

We encrypt payment details—bKash, Nagad, Rocket account identifiers—in transit and at rest. Session cookies expire after logout, and we hash passwords so even our team cannot read them. Device fingerprints and IP logs help us flag suspicious login attempts before they reach your wallet.

SSL encryption

Every page and API call runs over HTTPS. Payment data, login credentials, and withdrawal requests are encrypted end-to-end so they cannot be intercepted on public networks or shared Wi-Fi.

Cookie controls

We use session cookies to keep you logged in and preference cookies to remember language and layout. No tracking pixels or third-party ad cookies—disable cookies in your browser if you prefer, though login state will not persist.

Retention policy

Active accounts keep full transaction history for dispute resolution and compliance. Closed accounts are archived for the period required by regional law, then purged. Request early deletion by contacting privacy support with your registered number.

Your rights

You can request a copy of your data, correct outdated contact details, withdraw marketing consent, or delete your account entirely. Email the privacy team with your mobile number and we will confirm the action within seven business days.

Common Questions About Your Data

We collect mobile number, email, date of birth, and payment identifiers—bKash, Nagad, or Rocket account details—to verify deposits and process withdrawals. Device type and IP address are logged for fraud detection and session security.

We do not sell or rent your data. Payment processors see only the transaction amount and wallet identifier needed to complete deposits and withdrawals. We may share data with regulators if required by law in eligible regions.

Email the privacy contact in the footer with your registered mobile number. For a data export, we will send a summary within seven business days. For deletion, we archive the account per legal retention rules, then purge it fully.

Session cookies keep you logged in; preference cookies remember language and layout. No ad-tracking or third-party pixels. Disable cookies in your browser settings—login state and preferences will not persist, but you can still browse the lobby.

Active accounts retain full bet and wallet history for dispute resolution and compliance. Closed accounts are archived for the statutory period in your region, then deleted. Request early deletion by contacting privacy support with your mobile number.

Yes. Unsubscribe from the link in any email, toggle marketing preferences in account settings, or contact support to remove your address from the list. Transactional messages—deposit confirmations, withdrawal alerts—will still reach you for account security.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.